There are patio and table top heaters for each shelter but dress for the cold. The heaters are only meant to keep it slightly warmer than the ambient temperature.
Food and drinks are available for purchase from under the shelter using the QR code on each table. Drinks & food will be brought to you.
Do I need a reservation?
No, but call us at 616-888-9746 if you’d like to make one.
Reservations are secured with a $50 credit card deposit, which includes a $10 rental fee that supports our construction, cleaning, heating, and maintenance costs. A $40 refund will go back on your card you used to secure your reservation when you check in. Please note that it can take up to three business days for this refund to process.
We will hold your reservation for 20 minutes. If you are running late please call until you reach a live person. Your 90 minutes starts at the time of your reservation, not when you arrive.
Reservations can be cancelled up to 24 hours before your reservation time for a full refund. Reservations can also be rescheduled up to 24 hours before your reservation time. Reservations cancelled less than 24 hours in advance (and no-shows) are non-refundable. Sorry!